Study Days, Seminars & Events

September 2017

Human Factors Training Course

28 September 2017, Central London

Click here to see details of the event.

Human Factors Training Course

As part of NPAG’s ongoing culture programme, we have teamed up with Pegasus Resource Management to deliver  a one-day interactive course aimed at everyone working in the healthcare sector. The day is designed to help improve communication amongst team members, support decision making and create a positive reporting culture.

Learning lessons from other safety critical industries and elite sports teams, this course will teach participants the non-technical skills required to improve the safety and efficiency of teams and individuals from all areas of the NHS. The day will explore case studies from both the healthcare sector and other areas such as the aviation industry in order to learn from incidents and highlight the importance of non-technical skills as tools to minimise risk & optimise performance.

By the end of the day participants will have a skill set that enhances their ability with:

Decision Making: Learn how to utilise all resources, including fellow team members, in order to make optimal decisions in a clear and timely manner when faced with complexed issues or time/safety critical situations.

Error Management: Participants will learn how to look ahead as a team in order to highlight the potential risks associated with a task and how to support one another when mistakes are made in order to mitigate and prevent them becoming more serious incidents.

Communication: Using practical exercises participants will learn how to communicate in a clear, concise manner that reduces the chance of misunderstandings and improves the levels of information exchanged within a team.

Open Reporting Culture: We will explore why having an open culture where people feel able to admit to errors also encourages teams to highlight their successes giving teams and organisations the best chance of  learning from both and driving change to improve patient safety & deliver efficiency gains. Learn practical skills that allows this to happen.

The day is CPD certified and will include handouts, lunch and refreshments.

Join us on Thursday 28th September in central London and see how this course will benefit you, your team and organisation.


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Human Factors Training Course

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The Operating Theatre Journal, OTJ, is published monthly and distributed to every hospital operating theatre department in the UK. The distribution includes both the National Health Service and the Private Sector.

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